Privacy Policy (Updated for 2025)

Last updated: October 2025
Company Name: Project North Geomatics Ltd
Website: www.projectnorthgeomatics.co.uk
Contact Email: office@projectnorthgeomatics.co.uk

1. Introduction

At [Your Company Name], we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services, including topographic surveys, measured building surveys, and other land surveying services across Northumberland and the UK.

2. Information We Collect

We may collect and process the following types of personal information:

  • Contact details: name, email address, phone number, company name, and postal address.

  • Project information: site addresses, project descriptions, and related documents.

  • Website data: IP address, browser type, time zone, and browsing activity via cookies and analytics tools.

  • Communication data: information you provide through contact forms, email, or phone.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes for surveying services.

  • Carry out and manage land surveys and related projects.

  • Improve our website and customer experience.

  • Comply with legal and regulatory requirements.

  • Send updates or marketing communications (only if you’ve consented).

4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

  • Contractual necessity – to provide the services you request.

  • Legitimate interest – to manage business operations and improve services.

  • Consent – where you’ve opted in to receive marketing communications.

  • Legal obligation – to comply with applicable UK laws and regulations.

5. Data Sharing

We will never sell your data.
We may share limited data with trusted third parties who help us operate our business, such as:

  • IT and website hosting providers.

  • Professional service providers (e.g., accountants, survey software platforms).

  • Legal and regulatory authorities when required by law.

All third parties are required to handle your data securely and in compliance with the UK GDPR.

6. Data Retention

We keep your personal data only as long as necessary for the purposes it was collected, typically:

  • Client/project data: up to 7 years (for legal and business record purposes).

  • Enquiry data: up to 12 months if no project proceeds.

  • Marketing data: until you unsubscribe or withdraw consent.

7. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict certain types of processing.

  • Withdraw consent at any time.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated (www.ico.org.uk).

8. Cookies and Analytics

Our website uses cookies and Google Analytics to understand visitor behaviour and improve performance.
You can adjust your browser settings to refuse cookies or delete them at any time.

9. Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. Any updates will be published on this page with a revised date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: office@projectnorthgeomatics.co.uk
Phone: 0191 226 7367
Address: Suite 6, John Buddle Work Village, Buddle Road, Newcastle-Upon-Tyne, NE4 8AW